MassPay Inc
  • Beverly, MA, USA
  • Full Time

An opportunity exists for a full time entry level Human Capital Management (HCM)/Payroll Specialist to support the Operations Department. Successful candidates will primarily assist with general administration in connection with payroll processing, such as routine payroll data entry, researching and resolving benefits and Human Resource Management System (HRMS) questions, as well as assisting with client inquiries. The ideal candidate should be extremely organized, detail oriented and capable of prioritizing and multitasking on a daily basis. Must be adept at using various software applications and provide exceptional customer service. The Payroll/HCM Specialist role is a frequent point of contact for our clients and must make a powerful positive impression. A few key responsibilities include:

  • Support the processing of client payrolls through accurate payroll data entry.
  • Research and recommend solutions to various Benefits, HR and Tax questions.
  • Assists clients with service questions and inquires.
  • Troubleshoot and train clients on HCM/payroll platform
  • Responsible for updating and maintaining client company and employee maintenance information.
  • Maintain timely documentation of all calls.
  •  Other duties may be assigned as needed. 

SKILLS & QUALIFICATIONS

  • High school diploma required.
  • Professional experience in a benefits and/or payroll environment a plus.
  • Ability to learn technology quickly through instruction and self-training.
  • Excellent customer service skills.
  • Ability to multi-task and attention to detail.
  • Ability to communicate effectively both verbally and in writing.

COMPANY OVERVIEW

MassPay provides businesses with a cloud-based Human Capital Management (HCM) solution to automate their HR & Payroll processes, maintain in-depth employee data, administer benefits, provide electronic onboarding for new hires, capture employee time & attendance and much more. This technology solution, combined with MassPay's HR Services, improves the employee experience, keeps businesses in compliance, and helps managers and supervisors to become better employers.

MassPay has grown rapidly since it was founded in 2004, providing a superior product and building a reputation for personalized, responsive service.  The company has a strong culture built from empowered and growth-oriented team members.  The company offers a terrific benefits package including fun perks such as Wednesday lunches, Friday happy hours, company events/trips, and community service opportunities.   MassPay has been named to the BBJ's Pacesetters/Fast50 list of the fastest growing private companies in Massachusetts for five consecutive years as well as named on the Inc. 5000 list of increasing year over year revenue growth for four consecutive years, (only 10% of privately owned companies in the U.S. have achieve that feat). MassPay is also proud to be the 2017 Gold Stevie Award Winner for Customer Service and Client Support Team of The Year.

MassPay Inc
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